What do I do if I have lost my invoice, and I want to make a return?
Simply call us at 1-888-241-SWIM (7946), and we will gladly fax or email you your invoice.
What is the difference between a size 16 and a size 16W, 18 and 18W, etc.?
The difference between a size 16 and a size 16W is in the way the patterns are constructed. A size 16 is simply a scaled-up version of the same suit in a Womens size 2, for example –no changes are made to the proportions of the pattern, and a set amount of inches is added to each size. A size 16W, on the other hand, is considered a Plus Size swimsuit and is cut specifically to fit a curvier body. It may look like the same swimsuit that is available in a Womens size, but the proportions are somewhat different to ensure a flattering fit. The pattern is changed very slightly in order to make sure that the swimsuit has support where it’s needed. There might be more room allotted in the bust area to accommodate fuller cup sizes, for instance, and the leg openings are usually cut lower. For the best possible fit, it is always recommended to check the size charts located on the specific product page.
How do I login?
You can login in the My Account section of the website. Here, existing customers can login and new customers can create accounts.
Do you have mailing catalogs?
We apologize, but we do not currently offer any mailing catalogs. All of our products can be viewed online. For more product information and to receive special offers and updates, you can sign up for our newsletter. To sign up for our weekly newsletter, please find our “sign up for mailing list” link towards the bottom of the website.
How do I reset my password?
You can reset your password in the My Account section. You can also call us at 1-888-241-SWIM (7946), or e-mail MICHAELE@SWIMSUITSFORALL.COM, and we will gladly reset your password for you.
How long does it take to credit my return?
The return process takes up to 30 days.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, and Discover. We do not accept checks or money orders.
Where do I send my return/exchange to?
Please send returns/exchanges to:
SwimsuitsForAll.com
262 Old New Brunswick Rd.
Piscataway, NJ 08854
What is the free style consultation and how do I get one?
The style consultations are a completely free service we can provide for you by emailing: Michaele@swimsuitsforall.com or over the phone at 1-888-241-SWIM (7946). Our Personal Shoppers can help you determine your body type and choose the right size, as well as advise you on the swimsuits that will compliment your figure.
What is your return policy?
Unworn swimsuits with the protective panty liner still attached can be returned for a refund to the original credit card within 20 days of purchase. To read our complete policy, please click here
How quickly is my order shipped?
All orders are shipped within 2 business days of purchase. For more information on shipping, including shipping methods and pricing, please click here
Do you ship internationally?
Yes, we do! For more information on shipping, including shipping methods and pricing, please click here
How do I use my store credit and when does it expire?
Store credits do not have an expiration date. You can use your store credit at any time by calling us at 1-888-241-SWIM (7946) to place your order or e-mailing JASMAILE@SWIMSUITSFORALL.COM OR MICHAELE@SWIMSUITSFORALL.COM
How do I track/check the status of my order?
You can track your order by logging into your account on the My Account page, calling us at 1-888-241-SWIM (7946), or e-mailing JASMAILE@SWIMSUITSFORALL.COM OR MICHAELE@SWIMSUITSFORALL.COM
How is my information kept safe?
The SwimsuitsForAll.com website is tested and proven hacker safe. For a more detailed explanation of our privacy policy, please click here
